Casino Room welcomes its players at first glance with a very positive appearance. The colorful and bright colors invite you to play and ensure a pleasant feeling even before the first turn. Of course, as a shiny facade is not everything these days, our view in the following review also applies to the remaining areas of the provider. In particular, the seriousness we have envisaged in order to warn against possible fraud or rip-off early. The good news first: The Casino Room is an absolutely reputable provider. But we also looked at the remaining points of the offer and want to share the results here.
Real money games or deposit options are not offered to US players. The player confirms that he / she is not in the US. In addition, the following countries are blocked by NetEnt' s pooled jackpot games such as " Arabian Nights" and " Mega Fortune" : Australia, Azerbaijan, Belgium, Canada, Denmark, France India, Israel, Italy, Japan, Malaysia, Qatar, Russia, Spain , Thailand, Tunisia, Turkey, Ukraine, United Arab Emirates and the United States. The following countries are completely prevented from using the NetEnt gaming platform: Afghanistan, Albania, Algeria, Angola, Cambodia, Ecuador, Guyana, Hong Kong, Indonesia, Iraq, Iran, Israel, Kuwait, Laos, Myanmar, Namibia, Nicaragua, North Korea, Pakistan, Panama, Papua New Guinea, Philippines, Singapore, South Korea, Sudan, Syria, Taiwan, Uganda, Yemen and Zimbabwe.”
The game selection in the casino room could hardly be better. The customers have as choice from over 400 games. The games are mainly from the software company Net Entertainment. Rounding out the portfolio of creations from the houses Microgaming, Betsoft and Quickfire. The offer ranges from the most modern slot machines on the video poker machines to the classic table and card games. It looks a bit " thin" in the live casino. The choice is only between Roulette and BlackJack. Incidentally, the streams are also from NetEnt. For highest odds provide the progressive jackpot games. With 18 pots, the casino room is very well placed. The top games are Mega Moolah Isis, Mega Fortune, Major Millions, King Cashalot and The Dark Knights.
The Casino Room Bonus is reputable and very flexible. The first five deposits of customers will be rewarded with a bonus of € 2,200. In addition, new customers get 50 free spins without deposit on top of it. The Casino Room No Deposit Bonus is tied to the same bonus terms as the Welcome Bonus. Activation takes place in the player lounge without entering a classic bonus code. As a qualifying minimum deposit the provider writes 20 euros. Free Spins will separate your own money and bonus. The premium amount is to be implemented 75 times within one month before the payout maturity is reached. It should be noted that only games from Net Entertainment are considered bonus-relevant. All other games on the website are not included in the rollover calculation. Attention: The value of the new customer offer varies from country to country.
The live casino features the most popular casino classics, all of which can be played under the guidance of a real dealer. At your disposal are Baccarat Live Dealer, Blackjack Live Dealer, Live Casino Roulette, Live Common Draw Blackjack and Roulette Live Dealer. If you are looking for the casino flair or at least want to get close, you can already feel comfortable here. All in all, the live area is fine, but the " wow" effect is missing, but everyone has different needs here.
The Casino Room App is an optimized web app that can be accessed from any mobile device. No download of a program is necessary for this, because the contents are loaded directly in the browser. This has some advantages, because no free space is needed. At the same time, however, minimally extended loading times must be accepted. Visually, there is also no cause for criticism, because the intuitive design makes the navigation on the move.
When it comes to customer service, the Casino Room takes care of diversity and modernity. The customer service staff can be contacted, for example, by telephone, e-mail, live chat and Skype. The German-speaking support is not always available, but in principle the customer service can be used around the clock. It is particularly useful in this regard that all available options can be displayed directly in the help area. However, it is not a German hotline, so here fees must be scheduled. The customer service is supplemented by an extensive FAQ area. Here, players can search for the answers to the most common questions and will usually find them within a few moments.
On the subject of security, this online provider has not burned anything. Not one but two but three valid gambling licenses are owned by Casino Room. Malta, Curacao and UK are the supervising bodies here. To get them first is hard enough and of course you have to be able to keep them by constant checks of these. Even customer data is almost treated like gold and you do not have to worry about unauthorized people coming to them. The same applies to the transactions. An addiction area has also set up the Casino Room, where you can lock your account, for example.